Salon Policies & Standards

Cancellations & Rescheduling

 

We understand that changes in your schedule will occur. We require a 24 hour notice to cancel or reschedule an appointment. Cancellations with less than 24 hours’ notice or no-shows will be charged 50% of the service. Upon booking an appointment we will secure a credit card on file.

 

Children

 

Children 5 years and older must be accompanied by an attentive adult. Children’s haircuts are quoted at adult pricing.

 

Returns

 

Products can be returned within 7 days of purchase for store credit or exchanged for an equal or greater value.

 

Service Adjustments

 

We want you to love your hair. If you feel that a service correction is needed, please notify us within 7 days of the date of service. Corrections and adjustments are at management discretion.

Gift Cards

 

All gift cards are valid for one year. Gift cards are not redeemable for cash. 

 

Pricing

 

All service prices are subject to increase based on your hair and the experience of your stylist. 

 

Payment

 

We accept Visa, Mastercard, American express, and Discover. We do not accept checks.

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